FINAL REPORT ON REGIONAL STAKEHOLDERS ENGAGEMENT ON CWSA REFORM

In 2018, the Chief Executive of Community Water and Sanitation Agency (CWSA) established a four-member National Communications Committee to be responsible for communicating the CWSA Reform activities to all stakeholders. The Terms of Reference (TOR) for the Committee were as follows:

• To develop a two-year communication strategy (2018 to 2019) to guide the entire programme for the Agency’s reform interventions towards becoming a utility organization
• To communicate the new vision and mission of the Agency as well as the objectives of the reform
• To inform and educate stakeholders and the general public on the reform
• To publicize and bring visibility to the activities under the reform
• To solicit stakeholders’ support, buy-in and goodwill for the reform at all levels
• To train staff on how to communicate the reform
• To document the reform processes for future reference

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